Communicate openly and directly with your staff about concerns, challenges and, more importantly, solutions. Make your staff members feel 100% vested in your program. And, don’t forget to recognize your staff members for positive actions.
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Sean Sutton - Cheer Force One (AL) |
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- CFO has a staff outing each 4th of July week where the gym is closed, and they rent a condo on the beach. It is a great opportunity for them to work on choreography and get the creative juices flowing.
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Craig El - Ultimate Athletics (IL) |
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- Everyone helped to create a staff evaluation to make sure everyone is on the same page
- Everyone has a hand in creating policies/curriculum
- Staff retreat at end of season
- Most successful team coaches have to put on a musical at end of year (lip sync)
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Karrie Tumelson - Spirit Elite (MO) |
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- Have LOTS of staff outings
- Only hire “cheer freaks” – this will ensure they stay engaged in cheer
- Send them to conferences to continue learning and to have a great time
- Allow them to go to Worlds and other cheer competitions to watch and get new ideas
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Todd and Amy Bragan – High Fly All-Stars (AL) |
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- Hold mandatory staff meetings:
- Housekeeping, updates, etc.
- Highlight the compliments that staff has received from their customers as well as complaints.
- Gym runs much more effectively after staff meetings
- Keep everyone updated and accountable is important to keeping them motivated to work.
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Jeff Miller – Pro Spirit (TX) |
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- Personal Relationships with staff – they are colleagues, develop respect for them that is a mutual respect
- NEVER reprimand your employee in public!
- Set a goal as a company – If they achieve the goal, they get to go on a trip (Vegas, Mexico, etc) Ex: enrollment or wins
- Take them out to dinner every now and then
- Give your staff quotes to inspire and make jewelry for staff before competitions
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Kevin Hooker - Elite Cheer Nebraska (NE) |
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- Hold Monthly Staff meetings
- Host a Christmas party – bowling alley, Gym pays for food
- Have a Fall & Spring staff party at the gym – drinks and hanging out
- Let vet staffers go do choreography in cool places.
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Stan & Patrice Stec - Allstar Athletics (IL) |
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- Competitive pay including bonus program
- Paid rooms at hotels for competitions
- Opportunities to earn additional money from clinics, camps and choreography from school and rec teams
- Paid credentialing and coaches conference
- Host dinner meetings
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Aaron and Joelle Scott - Universal Kentucky Cheer (KY) |
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- Weekly staff meetings
- Owners keep notes of what they see/observe through-out the week
- Both positive reinforcement and constructive
- Set goals for coaches for their program, makes them take ownership in their department
- Increase enrollment by XX
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Shannon Gregg - Fire and Ice Allstars (PA) |
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- Have staff dinners
- Send them positive emails
- Get a hand-written note from owner telling them how much they are appreciated
- Might seem small, but doesn’t require staff to wear specific clothes to teach
- Don’t force instructors to teach classes they don’t want to - allows them the choice.
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Todd Becnel, Tiger Elite (LA) |
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- Staff Activities
- Scavenger hunt with staff
- Staff Crawfish Boil at Todd’s House
- Christmas bonuses
- Party for the staff to thank staff
- Don’t charge staff for privates, they keep 100% of money earned on privates
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Jason Mitchell – Arizona Heat (AZ) |
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- We haven’t cut payroll at all to ensure that the staff stays motivated to work with us.
- Relay positive feedback from parents
- Write a personal note to every employee on every pay check!
- Reassure them that they are an integral part of our success and allows them to focus on continuing their excellence with us.
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Lea Hebert - Elite Cheer Michigan (MI) |
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- Gives coaches $100 for each “National Championship” their team wins.
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